Paystack Nigeria Job Recruitment & Application Process

Freelance feminine workspace in flat lay style with smartphone in female hands, latte ice, notebook, spectacles, nail polish and lipstick. Top view

Last Updated on

Paystack Nigeria Job Recruitment & Application Process

Application form for Paystack Nigeria Job Recruitment is now out online for young graduate that are currently unemployed, see details about how to apply below.

Paystack is a technology company solving payments problems for ambitious businesses. Paystack’s mission is to help merchants in Africa get paid by anyone, anywhere in the world. Over 9,000 of some of the best businesses in Nigeria use Paystack’s modern payments gateway, including MTN, Taxify, Domino’s Pizza, Smile Communications, Opera, God is Good Motors, Axa Mansard Insurance, and many others.

Paystack is now using this medium to invite competent and qualified young graduates that are currently unemployed to fill the vacant job position below;

1.) Content Marketer
2.) Media Associate
3.) Technical Product Specialist
4.) Customer Support Representative
5.) Product Specialist

1.Job Title: Content Marketer

Location: Lagos, Nigeria
Job Type: Full-time

About the Content Marketer Role

  • We’re looking for a gifted writer to help build Africa’s largest digital business media network. Like Bloomberg, CNBC Africa, and GartnerL2, we want to connect entrepreneurs in Africa with the ideas, people, and information they need to grow – and lead – massively successful businesses.
  • As a Content Marketer at Paystack, you’ll be a member of the Growth team, which means that you’ll be part of a team that strives to empower thousands of business owners in Africa with both the knowledge and the courage they need to bring their ideas to life. If that feeling were a sound, it would sound like this.
  • Paystack exists to help merchants grow. To do this, we create simple, powerful tools to help our customers build incredible products . But to fully reach their potential, our customers need more than just tools: they need insight. This is why we began investing in content – blog posts, events, guides, webinars, podcasts, and much more. Over the last two years, we’ve built a rich archive of engaging B2B content, and we’ve been completely blown away by the enthusiastic response to this content from a large (and growing!) audience of business owners. We’re looking for someone who is both smart and deeply creative to take these efforts to the next level.

What will you be doing

  • Own the editorial calendar of articles, events, videos, podcasts, and numerous other content assets. You’ll learn which topics merchants care most about, and create content around them on a consistent schedule.
  • Work closely with the Sales, Customer Success, Design, and Media teams to create assets for each stage of the sales cycle for different industries
  • Lead Paystack’s content distribution strategy and audience development efforts. You’ll make sure that new content finds brands new audiences, and that our rich archive of existing content is smartly recycled.
  • We have a number of strategic partners at Paystack. You’ll build relationships with new and existing partners to identify co-marketing opportunities that reflect the best of both brands.
  • Represent Paystack at events both individually and together with other members of the company
  • Help define Paystack’s brand voice for all customer touchpoints
  • Manage Paystack’s social media channels and social community
  • Help edit content for other teams, such as proposals and customer-facing announcements

What it takes to succeed at the role

  • You must be an excellent writer and speaker, able to take complex ideas and articulate them in clear, compelling ways. Said bluntly: you’ll need to be the best writer at Paystack, which is an absurdly high bar to hurdle because we have some pretty phenomenal writers on the team. (But ACTUALLY tho 😀 Has anyone ever described your writing as “supple?” To excel as the Content Marketer at Paystack, people need to describe your writing as supple. :D)
  • You should be able to write in different moods and voices, depending on the topic and the situation.
  • You should have instincts for positioning, framing, and editorial direction. Given the multiple different angles a story can take, you should have a good sense of which to run with.
  • You must be a highly organized and detail-oriented project manager that can manage multiple projects and timelines simultaneously. There’ll be a lot of content to produce on a tight schedule, and we’ll be counting on you to keep everything running flawlessly.

While this is not required, it would be a plus if you

  • Have graphic design ability and are familiar with design tools such as Figma, Sketch, Photoshop, or Illustrator
  • Have photo/video capture and editing skills
  • Have previous content-related work experience at B2B digital media companies
  • Have strong relationships in global and/or local media

Benefits

  • Competitive salary
  • Housing assistance
  • Full medical coverage
  • MacBook Pro
  • Gym membership
  • Free lunch
  • Smart, kind colleagues who’re invested in your growth

Application Closing Date
11:59 PM 2nd June, 2019.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Application Instructions – Read carefully!

  • To apply, click the “Apply for this job” button
  • Complete all the required questions
  • After you submit this application form, you’ll receive an email with a link to an online aptitude test.
  • Please complete the aptitude test as soon as possible. Your application will not be considered complete until the aptitude test is submitted.
  • Questions? Please send an email to [email protected], addressed to Emmanuel Quartey.

2.Job Title: Media Associate

Location: Ikeja, Lagos
Job type: Full-time

About the Media Associate Role

  • We’re looking for an energetic recent graduate who is thoughtful, and who has an instinct for the most interesting part of every story, to contribute their photography, videography, and audio storytelling skills to our Growth team as a Media Associate.
  • You’ll be part of a team that strives to empower thousands of business owners in Africa with both the knowledge and the courage they need to bring their ideas to life. If that feeling were a sound, it would sound like this.
  • Paystack is a group of skilled friends collaborating with ambitious merchants across Africa. This relationship yields some pretty amazing stories of impact. As the Media Associate, you’ll work with the Media Manager to capture and share the stories of growth and innovation that are happening on both sides of this partnership, and within the industries in which Paystack operates.

What You’ll Be Doing

  • Photograph and video Paystack events, case studies and other narrative projects.
  • Create custom images and original stock content
  • Edit photos and video for publication across platforms
  • Assist with podcast production
  • Contribute to social media storytelling efforts including content creation – photo, video and audio, according to a predetermined editorial calendar
  • Manage digital assets – maintenance and archiving content

What it takes to Succeed in this Role

  • The ability to take high quality photos and shoot video with a DSLR camera
  • Proficiency in Adobe Lightroom, Photoshop, and Premiere Pro
  • Visual, audio, and written content creation experience; well developed eye/ear for great stories
  • Excellent communicator, both written and verbal. You’re able to take complex ideas and explain them in plain, compelling language
  • Strong attention to detail
  • Solid time management and stakeholder management skills
  • Strong interpersonal skills – the ability to interact easily with people around you
  • The ability to take initiative – chase stories and capture moments without waiting to be told
  • The ability to improvise when plans aren’t going well, to salvage the best outcomes
  • A strong interest in the innovation of media and storytelling, and a strong interest in improving your craft

While this is not a requirement, it would be a plus if you:

  • Have a basic technical understanding of lighting and color grading
  • Are familiar with Adobe After Effects and creating motion graphics

Benefits

  • Competitive salary
  • Housing assistance
  • Full medical coverage
  • MacBook Pro
  • Gym membership
  • Free lunch
  • Smart, kind colleagues who’re invested in your growth

Application Closing Date
Sunday, 2nd June, 2019. at 11:59 PM.

How to Apply
Interested and qualified candidates should:
Click here to apply online

3.Job Title: Technical Product Specialist

Location: Lagos, Nigeria
Job Type: Full-time

About the Technical Product Specialist Role

  • As a Technical Product Specialist at Paystack, you’ll be a member of the Growth team, which means that you’ll be part of a team that strives to empower thousands of business owners in Africa with both the knowledge and the courage they need to bring their ideas to life. If that feeling were a sound, it would sound like this.
  • We’re looking for developer-entrepreneurs and technical business owners to join the Growth team at Paystack as Technical Product Specialists.
  • Every day, hundreds of developers log into Paystack. Whether they’re building a mobile app, finishing a new WordPress plugin, or looking to add digital payments to a massive enterprise solution, they all share a common goal — using Paystack’s API to solve business problems.

What you’ll be doing

  • Manage end to end integration guidance for technical teams of various skill levels — from beginner coders to enterprise development teams
  • Pair with Product Specialists to act as the the relationship management team for Paystack’s most critical partner relationships, including Key Merchants. You’ll serve as a technical strategist, helping key accounts understand how to use Paystack’s powerful product suite to meet their business goals.
  • Respond to inbound technical support requests from both Key Accounts and general customer base via our support channels, including email, Slack, phone, and walk-ins
  • Update the Paystack Developer Documentation to ensure that the information remains accurate as the product and company policy evolves
  • Scope, build, and maintain custom applications for internal use or for partners
  • Develop and maintain plugins that allow merchants to integrate with Paystack in seconds, and also manage relationships with third party plugin developers to ensure their plugins are always up to date.

What it takes to succeed at this role

  • You have a decent understanding of at least two of the programming languages we interact with most often: PHP, Javascript, C#, or Java
  • You have a decent understanding of technical concepts such as data structures, REST API, cookies, SQL queries, and recursion
  • You can communicate simply and clearly in speech and in writing – in English – with both technical and non-technical audiences
  • You enjoy learning about new business models and genuinely enjoy discussing the operational aspects of a project. You have strong empathy for business owners
  • You’re a product thinker, and are constantly looking out for the ways in which companies in different industries use technology to solve problems
  • You’re a positive, naturally optimistic team player who values learning and personal development.

While this is not a requirement, it would be a plus if you

  • Have experience with native iOS and Android development
  • Have experience developing extensions for Magento and Magento 2
  • Have experience building or maintaining plugins and libraries
  • Have previously worked at fast-growing internet startups
  • Have experience working with payments systems in Africa
  • Have previous experience in customer-facing roles
  • Are a current or former business owner yourself

Benefits

  • Competitive salary
  • Housing assistance
  • Full medical coverage
  • MacBook Pro
  • Gym membership
  • Free lunch
  • Smart, kind colleagues who’re invested in your growth

Application Closing Date
11:59 PM 2nd June, 2019.

How to Apply
Interested and qualified candidates should:
Click here to apply online

4.Job Title: Customer Support Representative

Location: Lagos, Nigeria
Job Type: Full-time

Are you fluent in both English and French?

  • We have a different Customer Support Rep role open specifically for team members who’re fluent in both English and French! If you speak both languages, please DO NOT apply on this page. Instead, kindly apply Here.
  • If you don’t speak French, please continue and apply on this page.

About the Customer Support Representative Role

  • As a Customer Service Representative at Paystack, you’ll be a member of the Growth team, which means that you’ll be part of a team that strives to empower thousands of business owners in Africa with both the knowledge and the courage they need to bring their ideas to life. If that feeling were a sound, it would sound like this.
  • We’re looking for articulate recent graduates who’re curious, empathetic, and kind, and who’re looking to launch their career at a fast-growing tech startup that cares deeply about personal and professional development. You’ll work side by side with a tight-knit team of creative problem solvers who’ll value you, give you the opportunity to meet high expectations, and who’ll actively create a supportive, nurturing space within which to accelerate your career.

What will you be doing? 
You will:

  • Solve problems for Paystack merchants and our merchants’ customers via email, phone, live chat, social media, and in person
  • Process routine merchant requests such as business activation requests
  • Work with assigned Product Teams to deeply understand and improve some aspect of Paystack’s suite of products
  • Update the self-serve Help Desk knowledge base so that merchant’s can get answers quickly
  • Escalate transaction issues to and liaise with external partners such as banks for resolution
  • Support Key Account Managers to meet the needs of our largest merchants
  • Highlight ideas on how to improve the product and better serve businesses and their customers
  • Represent Paystack at self-hosted and external events

What does it take to succeed in this role? 
You:

  • Are an excellent writer and speaker of English, able to take complex ideas and explain them in plain, compelling language
  • Have an endless capacity for patience and calm, even when everyone around you is freaking out
  • Embody the principle of servant leadership: you have genuine empathy for business owners, and you’re happy to go the extra mile to help them succeed
  • Appreciate the importance of following up: either with members of the Paystack team on behalf of customers, or following up with customers to assure them that their issue is being worked on
  • Are interested in learning all you can about how to provide world-class customer support
  • Love to do the work to solve complex issues when the answers are not readily available

Benefits

  • Competitive salary
  • Housing assistance
  • Full medical coverage
  • MacBook Pro
  • Gym membership
  • Free lunch
  • Smart, kind colleagues who’re invested in your growth

Application Closing Date
11:59 PM 2nd June, 2019.

How to Apply
Interested and qualified candidates should:
Click here to apply online

5.Job Title: Product Specialist

Location: Lagos, Nigeria
Job Type: Full-time

About the Product Specialist Role

  • As a Product Specialist at Paystack, you’ll be a member of the Growth team, which means that you’ll be part of a team that strives to empower thousands of business owners in Africa with both the knowledge and the courage they need to bring their ideas to life. If that feeling were a sound, it would sound like this.
  • Paystack serves some of the most ambitious businesses in Africa. Our promise to our customers is that, beyond providing an amazing payments experience, we’ll help their businesses grow. This is a HUGE promise the entire company is committed to, and Product Specialists are key drivers of that promise. You’ll be entrusted with a portfolio of some of our fastest-growing customers from numerous different sectors, and your primary responsibility will be to help these companies meet their most important business objectives. You’ll own some of our most important customer relationships, and lead both day-to-day conversations as well as high level strategic discussions.

What will you be doing? You will

  • Build long-term relationships with your contacts at mid-market and enterprise companies and help them understand how to best leverage Paystack’s powerful product suite to meet their business objectives
  • Research various sectors to better understand the competitive landscape of those industries, as well as both the threats and opportunities available to your portfolio companies
  • Analyse internal and external datasets to glean insights for various uses
  • Solve tricky tier 2 support issues which are escalated by the support team
  • Represent Paystack at industry events, fairs, webinars, and demos
  • Serve on one or more Product teams, using your insights from the field to inform product prioritization and product development

What does it take to succeed in this role? You

  • Are an excellent writer and speaker of English, able to take complex ideas and explain them in plain, compelling language
  • Have experience in a client-facing role, preferably at a technology company, with a track record of top performance
  • Are able to analyse large amounts of data, identify useful patterns, and make recommendations based on your observations
  • Have a sophisticated commercial sense and are able to quickly understand the underlying drivers and strategy of our customer’s businesses
  • Are obsessively curious about how businesses work in different sectors. You’re the kind of person who reads earnings reports for fun, or who, when you go to a new restaurant, idly wonder how many plates they serve a day
  • Possess strong presentation and stakeholder management skills
  • Embody the principle of servant leadership: you have genuine empathy for business owners, and you’re happy to go the extra mile to help them succeed
  • Are perceptive and a fast learner: you’re able to quickly understand the technology that powers Paystack and able to leverage your understanding to help customers achieve their goals. A Product Specialist understands the Paystack product better than anyone else at the company
  • Understand and value the importance of following up: either with members of the Paystack team on behalf of customers, or with customers to assure them that their issue is being worked on

While this is NOT strictly required, it would be a plus if you:

  • Have previously worked at fast-growing internet startups
  • Have experience working with payments systems in Africa
  • Have an analytics or research background
  • Have experience with SQL or Excel, or have a willingness/aptitude to learn

Benefits

  • Competitive salary
  • Housing assistance
  • Full medical coverage
  • MacBook Pro
  • Gym membership
  • Free lunch
  • Smart, kind colleagues who’re invested in your growth

Application Closing Date
11:59 PM 2nd June, 2019.

How to Apply
Interested and qualified candidates should:
Click here to apply online

Subscribe to Blog via Email

Enter your email address to subscribe to this blog and receive notifications of new posts by email.